Awake Security Unveils Industry-First Managed Network Detection and Response Solution to Instantly Deliver Key Expertise to Customer Cybersecurity Programs

Threat Monitoring and Hunting Service Protects the Extended Attack Surface Across the Core, Perimeter, Cloud, Internet of Things and Operational Technology Networks

SANTA CLARA, Calif., February 6, 2020 — Awake Security, the only advanced network traffic analysis company that delivers answers, not alerts, today launched the cybersecurity industry’s first Managed Network Detection and Response (MNDR) solution. Awake’s MNDR enables organizations to instantly improve the maturity and effectiveness of their security programs through the unmatched visibility that Awake’s network detection and response platform provides, and the additional confidence that the platform is being monitored by Awake Labs’ threat hunting and incident response analysts. The solution also seamlessly integrates into Awake’s service provider and channel partner offerings, enabling comprehensive security protection for end customers.

“The cybersecurity skills shortage is well-documented, making it difficult for organizations to find the people they need to build a comprehensive security team. The evolving threat landscape and expanded attack surface across IoT, IT and OT environments only exacerbates the issue,” said John Grady, analyst at Enterprise Strategy Group. “Security groups have increasingly turned to managed services to fill the skills gap and act as a force multiplier to combat sophisticated attacks, engage in proactive threat hunting, or even fully outsource their detection and response program. Awake Security’s new MNDR solution builds on their well-established network traffic analysis platform and provides a good option for any organization seeking to bolster their security program.”

By capturing and analyzing every packet that crosses the network and combining artificial intelligence with human expertise, the Awake Security Platform enables customers to stay ahead of both internal and external threats. MNDR adds another layer of security through direct support from the threat hunting and incident response analysts at Awake Labs. Customers benefit from a network effect that allows the Awake team to quickly see and respond to the 90 percent of events that are common across environments. Conversely, it also saves time and resources for internal teams at Awake customers by only surfacing the fraction of events that actually need their attention.

Awake Labs and the MNDR solution are led by Jason Bevis, who has more than two decades of experience in cybersecurity MDR solutions, incident response, risk management, and professional services through his leadership roles at companies including Cylance, FireEye-Mandiant, Foundstone-McAfee, and KPMG Consulting.

“Throughout my career, I have had the privilege to help scores of companies improve security. But building a managed security service on the foundation of network traffic analysis is a game changer,” said Bevis. “Network data is the most reliable source of ground truth and the platform Awake built to analyze that data makes it extremely difficult for malicious actors – whether insiders or external attackers – to hide. Adding the expertise of the Awake Labs team on top of that brings industry-leading security practices to companies that aspire to it but struggle to find and preserve the talent.”

Awake’s MNDR provides unmatched visibility into an environment and unlike endpoint solutions, can monitor the “new network” including unmanaged, cloud and IoT devices. At launch, this offering is already protecting over 1.7 million devices, most of which are unmanaged, across customers in sectors ranging from finance to higher education.

In addition to the proactive intelligence-driven threat hunting and access to Awake’s researchers, MNDR customers also benefit from proactive closed loop communication for critical alerts (via email and phone) and regular reports on the status of their security posture. The service also offers endpoint integrations to provide customers with effective validation and containment strategies.

To learn more about how the Awake Labs experts enable security resilience and effective incident response across traditional, IoT, and cloud networks, please visit

To learn more about the Awake Security Platform and to see use cases outlining how global organizations use Awake to combat threats such as credential abuse insider attacks, lateral movement, and data exfiltration, please visit

About Awake Security

Awake Security is the only advanced network traffic analysis company that delivers answers, not alerts. By combining artificial intelligence with human expertise, Awake models and hunts for both insider and external attacker behaviors, while providing full forensics across traditional, IoT and cloud networks for autonomous triage and response. The platform is ranked #1 by EMA for time to value and was recognized as the #1 information security solution being evaluated by global 1000 companies in Enterprise Technology Research’s (ETR) Summer 2019 Emerging Technology Study.

Awake is backed by Greylock Partners and Bain Capital Ventures. Learn more at and follow Awake on Twitter, LinkedIn and Facebook.

Media Contact
Chrissy Azevedo
fama PR for Awake
P: 617-986-5037
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